Recent Posts

Choose a Certified Restoration Team

6/22/2021 (Permalink)

Let's be honest, no homeowner likes to think about needing the type of services we provide. But when they do, it's because their homes have been damaged by water, fire, or other accidents.

The type of help homeowners need when we are called is home restoration, and its goal is to get the home back to its original state. Sometimes all the is needed is a mop, bucket, and some elbow grease, but other times you need a team of experts to help you get your home restored. When that happens, it is important to understand the restoration process, and why choosing the right team is vital to you being happy with the results.

Damage Claims are Common

According to the Insurance Information Institute, about one in twenty homeowners will need to file a home damage claim every year. When you think about the entire population of the United States, then that statistic translates to millions of families. Some of these people will need to get help from a professional team. That's when choosing a quality restoration company will make all the difference.

Our Training Matters

Beyond the training offered by SERVPRO at a national level, our technicians earn certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certification programs to ensure restoration and cleaning technicians use the latest proven techniques when restoring your home.

Does your Business have an ERP?

6/22/2021 (Permalink)

Do you have an emergency ready plan in place at your business? What about your employees? What happens if you are out of town on vacation 500 miles away and disaster strikes? Do your employees know what to do and who to call?

Disasters and resulting business interruption, can devastate companies. It is estimated that up to 50% of businesses that close due to disaster never reopen. Of those companies that reopen, the majority had a contingency plan in place. No one plans on a disaster, but you can prepare for one. By preparing now, you demonstrate excellence in readiness planning by compiling a comprehensive information resource to use in case of a disaster.

A Timely Response in a Crisis can:

  • Minimize business interruption
  • Save thousands of dollars in reduced secondary damage


It is a zero cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost. The ERP was purposely designed to contain only the critical information needed when disaster strikes. It will only take a short time to complete, but it will save you both time and money if it is ever needed. This will help give you peace of mind if you ever need disaster cleanup and restoration services. SERVPRO of Putnam County will be there for you 24/7.

What does the ERP actually do?

The ERP identifies the line of command for authorizing work to begin. This saves time so we can begin the mitigation work faster. This will save you both time and money. It provides facility details, such as shut-off valve locations and priority contact information. It also identifies local emergency contact information, such as, fire, police, and hospital contacts. It also establishes main internal contacts for purposes of employee safety and emergency work authorization. Having a quick reference of what to do and who to call, provides solutions in advance of an emergency, so during the emergency you are ready.

Once all the information is capture, SERVPRO of Putnam County will provide you with a digital copy of you facilities information via our mobile app/web portal.

SERVPRO of Putnam County is no stranger to disaster. Having the ERP app at your fingertips will help you be prepared as well. Are you ready?

Be Prepared for Severe Weather

6/22/2021 (Permalink)

Be Prepared for Thunderstorms and Severe Weather

  • Learn about your local community's emergency warning system for severe thunderstorms
  • Discuss thunderstorm safety and lightning safety with all members of your household
  • Pick a safe place in your home for household members to gather during a thunderstorm. This should be away form windows, skylights, and glass doors that could be broken by strong winds or hail.
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
  • Consult your local fire department if you are considering installing lightning rods
  • Get trained in first aid and learn how to respond to emergencies
  • Put together an emergency preparedness kit that includes the following:
  • Water- one gallon per person, per day
  • Food- non-perishable, easy to prepare
  • Flashlight
  • Battery powered or hand crank radio
  • Extra batteries
  • First aid kit
  • Medications (7day supply) and medical items
  • Multi purpose tool
  • Sanitation & personal hygiene items 
  • Copies of personal documents
  • Cell phone with charger
  • Family & emergency contact information

Has your Business had a Positive Case?

6/22/2021 (Permalink)

SERVPRO of Putnam County has access to an EPA approved cleaner, which we are able to use as a preventative measure to disinfect and sanitize for the current pandemic.

We are strictly following CDC regulations and staying educated and up to date regarding their process and requirements.

COVID-19 is spread from person to person. Having your workplace sanitized as a preventative measure can be an effective way of being proactive in preventing the spread of possible contamination.

To reduce the risk of infection and the spread of the novel coronavirus (COVID-19) please have your employees follow these simple steps:

  • Wash their hands thoroughly and often
  • Be diligent in cleaning
  • Avoid touching their nose, mouth, and face
  • Avoid close contact with people and try to limit handshakes

SERVPRO of Putnam County is her to help your business during this pandemic. Please do not hesitate to contact us with any questions or concerns you may have.

Let us Help get your Home Ready

6/22/2021 (Permalink)

Whether you are trying to sell your home or you have renters moving out, getting you home ready for new people can be very exhausting.

When it comes to selling your home, it can be extremely overwhelming working with relators, inspections, and potential buyers.

Lucky for you, SERVPRO of Putnam County is more than happy to clean your house and get it ready for showings and the sale. With our highly trained crews, we are prepared to help with any cleaning task, ranging from mold remediation to deodorization to general cleaning services, including carpet cleanings. We have helped many homeowners prepare to sell their homes with a top to bottom cleaning. We have also helped a lot of apartment complexes clean after a tenant moves out.

Our thorough cleaning services can include wiping ceilings, walls, trim, and baseboards. Window and floor cleaning are a great way to finish the project up and add the final sparkle to you fresh home.

Understanding Water Damage Lingo

6/22/2021 (Permalink)

Water form sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. SERVPRO of Putnam County has the proper training and equipment to help with these biohazard situations.

With that being said there are actually three different water types when dealing with water damages.

Category 1: "Clean Water"

This is water form a clean source, such as a broken, clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 depending on factors such as time, temperature, and contact with contaminants

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources from category 2 water may include washing machine overflow, toilet overflow with some urine, but no feces, or dishwasher overflow.

Category 3: "Black Water"

This water is grossly contaminated and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include water from rivers or streams, water from beyond the toilet trap, water from toilet bowl with feces, or standing water that had begun to support microbial growth.

SERVPRO of Putnam County will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Heat Safety

5/3/2021 (Permalink)

Workers resting It is important to sit down and cool off while working in the heat.

Summer is Coming

It is hot out there, and it is not even Summer! Which means that the hottest part of the year is still coming! Here at SERVPRO we worry about our crews, but we also worry about you. That’s why we want to share some tips for those of you who are out working in the heat.

  • Tip #1: Hydrate, hydrate, hydrate. Drink about half your body ounces in water and remember to hydrate and stay hydrated, days in advance
  • Tip #2: Try to stay out of the sun in the hottest part of the day but if you must work in the sun choose lightweight clothing including hats and sunglasses.
  • Take breaks when needed! Working out in the sun is exhausting, so take a quick break when you need to cool down.
  • Tip #3: Don’t forget to use sunblock.

We hope you’ve enjoyed these heat safety tips. And remember, when the unexpected happens call SERVPRO of Putnam County.

Commercial Cleaning

5/3/2021 (Permalink)

Give us a chance. Give us a chance to come out and make 2020 look, "Like it never even happened."

Time for a Deep Cleaning

SERVPRO of Putnam County works with many commercial businesses for water, sewer and biohazard clean up around our beautiful county. One thing we also do is a deep general clean. Everyone loves a good Spring Clean even commercial businesses. 

Many or our commercial businesses, that we service, have been calling for deep cleanings to be scheduled. We have been cleaning rafters, walls, ducts, ceilings, etc. This is all in addition to our normal carpet or tile cleaning. We can wipe away all evidence of 2020 and its craziness. SERVPRO holds itself to the highest of standard of clean. 

SERVPRO of Putnam County hopes that you will trust us, and give us a call to help clean up your business. We will gladly give you a FREE estimate and walk you through the entire process that is catered to your needs. 

Call us today at (386)328-8660

Fighting Hunger

4/29/2021 (Permalink)

Food Warehouse SERVPRO of Putnam County owner Ed Killebrew shows off his forklift skills at the Epic-Cure warehouse in Palatka.


SERVPRO of Putnam County, in particular owner Ed Killebrew, has had the distinct pleasure to spend time coordinating food giveaways with Epic Cure. What started out as just a once a week giveaway in Palatka, has turned into one large weekly giveaway in Palatka and 2 others spread throughout Putnam County.

What is Epic-Cure?

Epic-Cure was founded in 2018 in response to the massive amount of food waste in our country. With 30-40% of our nation's food supply ending up in the landfill, there is absolutely no reason for so many families to go hungry.

Through volunteers Epic-Cure picks up rescued food from stores and restaurants, that would otherwise be thrown out based on the use by or sell by dates. The food is then brought to a distribution center, where it is given to those that need it.

Started Small

What started here in Palatka as smaller giveaways that occurred in parking lots eventually moved to a large warehouse. This is where the once a week giveaway started. It has since grown to be the one main giveaway at the warehouse to two additional giveaways around the county throughout the week. The main giveaway feed close to 800 families a week, and the 2 smaller one feed close to 300 each, every week.

Plans are for the large warehouse to eventually be set up almost like a grocery store, so families are able to come at any time during the week and pick up what they need!

Home Pool Safety

4/21/2021 (Permalink)

Properly Fenced in Pool This is a pool that has been properly fenced in, and has the proper self closing and self latching gates.

Pool Weather is almost here!

April in Florida means that it is time to start getting ready for the swimming pool! While pools are great family fun, they also pose some dangers; especially for those with younger children. There are steps you can take that can help keep your mind at ease.

Never Leave Children Unattended

Always watch children when they are near a pool! If you have a large group of adults, then take turns being the pool watcher. Even if there is a lifeguard present parents should still watch the pool.

Swimming Lessons

All children should begin swimming lessons as soon as possible. Knowing how to swim is not only fun, but it can also be a lifesaving skill. It is imperative that kids learn to swim.

Keep Away From Drains

Teach children who can swim to stay away from drains. Children's hair, limbs, or bathing suits can get stuck in a drain cover or suction opening. This could lead to an accidental drowning.

Proper Barriers

Make sure that you have proper barriers, fences, and alarms have been installed. The fence or barriers should be at least 4 feet high and completely surround the pool. It should also not be easily climbable by children. The fence should have self closing and self latching gates. Audible alarms should be installed on all home doors leading out to the pool.

Learn CPR

Oftentimes bystanders will be the first to aid with a drowning victim, so it is of utmost importance that if you have a pool that someone be certified in CPR.

Have Fun

One of the most important rules with a pool is to have fun! Pools are a great source of family fun, and can provide memories that will last a lifetime. Just be sure to keep a watchful eye while having fun!