Recent Posts

Water Heater Maintenance

10/16/2018 (Permalink)

General Water Heater Maintenance This customer's water heater was way past it's life expectancy when it failed at the cold water inlet. Flooded three rooms before we arrived.

Let's Talk About Water Heaters

You know that one appliance in the home that never crosses your mind until either you don't have hot water, or even worse, you find a puddle of water in the location of your hot water heater. They are out of sight and out of mind; just quietly doing their job while all the other appliances in the house get all the attention and glory.

There really is not much to maintaining your water heater, but there are a couple things you can do to make sure you make it through the lifespan of your water heater trouble free.

Testing the pressure release valve is very important. This valve releases pressure should your water heater become over pressurized. If the valve is faulty this could cause the water heater to explode violently.

Flushing the sediment out of your water heater can help with the efficiency of the water heater and also prevent clogged pipes in your home. If your water heater is electric be sure to wait for the tank to fill back up before turning the power back on. if the tank is not full before power is restored the heating elements will burn out.

These couple tips will help insure that your hot water heater will function properly throughout its lifespan.

Does Your Business Have a Plan?

10/5/2018 (Permalink)

Commercial Does Your Business Have a Plan? Access your plan with ease with our SERVPRO Emergency Ready Plan app!

What is Your Plan?

Do you have a plan for your business if disaster were to strike? If one of your employees came in to open up for the day and there was an inch of water on the floor, would they know what to do?

We are Here to Help

The key to getting back to business as usual after a disaster strikes your business is being prepared! The SERVPRO Emergency Ready Plan is here to help you do just that! The best part is that it is absolutely FREE to you!

What is it?

The SERVPRO Emergency Ready Plan is a plan that one of our experts will come in and put together for you. It will have all emergency contacts listed, all utility shutoff locations will be photographed and tagged, and many more feature to help you in case of an emergency.

When your business' plan is complete you will receive your plan in a folder to keep on hand and you can also download an app, so you can access your plan at anytime! Call us today, at 386-328-8660, so we can start your Emergency Ready Plan as soon as possible!


10/4/2018 (Permalink)

Community Team SERVPRO Team SERVPRO celebrating with their end of the season bowling party!

Another Great Season

This past spring we once again had the pleasure of sponsoring one of our local t-ball teams. The kids had an excellent season this year! They ended the season in second place with just a couple of losses.

Been a Great Ride

This was the third season that we have sponsored the team for this group of kids. It has been so much fun watching the all of them grow, and seeing how much their skills as ballplayers improve. We wish those who move up to the next league the best of luck!

Kids are our Future

Here at SERVPRO of Putnam County we all believe that we need to invest as much as we can into our children. It does not have to be money, you can also volunteer time. Local sports leagues are always looking for volunteers to coach, get fields ready, or just help run the league in general. Our children of today will be running the world of tomorrow, and it is up to us to show them the way!

Hurricane Preparedness

8/22/2018 (Permalink)

General Hurricane Preparedness Here is a small example of some of the damage from the past two hurricane seasons.

Heart of Hurricane Season

We are now headed into what is historically the most active part of the hurricane season. Over the past two years we have been affected by two hurricanes locally during this part of the season. Now is the time to get everything ready at your home.

Hurricane Kit

Get started now preparing a hurricane kit full of supplies.

  • One gallon of water per person per day for at least three days
  • Three day supply of non-perishable food
  • Flashlight
  • Battery operated or hand crank NOAA weather radio
  • First aid kit
  • Extra batteries
  • If you have pets make sure they have a fresh supply of food, and extra water for them also.

These are just the essentials. You can add any other items that you can think of to fit your personal needs.

Evacuation Plan

If you already have an evacuation plan in place things will go much smoother in the event that n evacuation is ordered. You should already have a location in mind that you will head to if there is an evacuation ordered. Make sure that location is not in the same direction that the storm is headed.

If you have pets you need to be prepared to either take them with you of find a shelter that is going to stay open during the storm. If you are taking them be sure to bring their food and any medications they may be taking.

After the Storm

Be sure to use caution after the storm has moved out of the area. Stay away from downed tress and power lines. If you drive your vehicles watch out for debris in the road.

If there was an evacuation ordered, wait for the all clear before you try to get home. It is hard to have to wait and see what the storm has done to your home, but things will move much more smoothly if you wait for the all clear before trying to get home.

If your home sustained any damage you can call us SERVPRO of Putnam County during and after  the storm. We will get to you as soon as it is safe to do so. We will do out best, in your time of need, to make it "Like it never even happened."

Common Causes of Water Damage

8/22/2018 (Permalink)

Water Damage Common Causes of Water Damage SERVPRO of Putnam County doing our best to get a local elementary school's library back to the kids after a water damage.

Here at SERVPRO of Putnam County we get asked all the time what the most common cause of the water damages we go to. There are actually quite a few answers to this question.

Clogged HVAC Condensate Line

You normally only worry about your HVAC system when it stops heating or cooling. But did you know that your HVAC system can actually flood you entire home? As the unit pulls the moisture out of the home all that moisture has to go somewhere. That somewhere is normally outside the home via the condensate line. If that line is not cleaned out periodically it can and will slowly clog up. Instead of the moisture going out of the house, it will spill out of the drain pan and onto the floor. 

Household Appliances

Hot water heaters, ice maker supply lines, toilet supply lines, and dishwashers are just some of the appliances around your home that can fail at some point. The water will keep running to most of these until you shut the water off, so if you are going out of town it is always a good idea to shut the water off to your home.

Plumbing Issues

Toilet flappers failing is another big one. This will cause the toilet to fill with water constantly. Once your septic tank is full from all the water, the water has only one place to go. Into your home!

Sewer backups are also more common that you would think. This type of water damage can pose a serious health risk and require a professional to clean it up properly.

Roof Leaks

Roof leaks can caused by an aging roof, storm damage, or even a roofer who is doing work and failed to dry the roof in properly. However it happens sometimes by the time you discover you have a roof leak it has already been going on for some time. If not dealt with in a timely manner a leaky roof can cause your ceiling to fall and harm the structural integrity of your attic space.

No matter what the cause of your water damage is SERVPRO of Putnam County is here to help you! Call us 24 hours a day at 386-328-8660, and we will be there to help you in your time of need!

Hurricane Irma Cleanup

2/13/2018 (Permalink)

Calls for Help Started Early

When Hurricane Irma came through we started getting calls for cleanup almost as soon as the wind and rain started. Our list grew and it grew quick!

No Electricity

Once Irma moved out and we were finally able to make it out on the roads we found out that our office had no electricity. With no phones, internet, or electricity that slowed our response some, but we moved as quick as we could.

Different from Hurricane Matthew

Irma's damage was completely different from Matthew. Most of the damage from Matthew was from flood waters caused by tidal surge. Irma's damage was mostly from wind driven rains.

Irma Cleanup Continues

We worked on the bulk Hurricane Irma's damage from the time it moved out in September until the beginning of December. We are still getting some call form customers about storm damage, but they are people who didn't realize they had damage and they now have a mold problem.

Here to Help

Here at SERVPRO of Putnam County it is our privilege to help out in our community and surrounding communities whenever storms roll through! We will always be here to make it, "Like it never even happened."

Wintertime Tips

1/2/2018 (Permalink)

General Wintertime Tips This is the kind of winter we like as Floridians, but we do get a few weeks a year where it is too cold to go to the beach!

Winter is Here!

Wintertime is upon us! Even though we only really have a few weeks of winter weather here in North Florida; there are still a few things you should do around your home to make sure you are ready for the cold weather when it comes!

Fireplace Preparation

Even though our winters are not normally harsh, we do have those few weeks that make having a fireplace in your home great! If your home is equipped with one there are a couple things to do to make sure you are ready to fire it up safely.

You should have you fireplace chimney cleaned by a professional chimney sweep. If you're unable to find one they sell chimney sweeping logs at most hardware stores that can get you by in the mean time.

Make sure that your chimney is drawing smoke up and out properly. Do this before you have a large fire going, so if it is not working properly your whole home does not fill up with smoke!

Avoid Burst Pipes

When the temperature dips below freezing burst water pipes become a concern. There are steps you can take that will help alleviate those concerns.

Wrap outside pipes with foam insulation and disconnect garden hoses from outside faucets. If you have a private well on your property be sure to cover it and put a a small heat lamp under the cover.

Indoors you can leave a water faucet trickling to keep water moving through the pipes. If you are going to be out of town it is a good idea to shut off the water supply and drain all the water from the system.

Pets and Plants

You should always bring pets indoors when the temperature dips to freezing! Their bodies do not like the cold weather anymore than we do! Cover or bring in all plants that you want to survive the cold!

These few things should get you ready for the Florida winter! As always should you need us because of a water or fire damage SERVPRO of Putnam County will be there for you!

Fall Home Maintenance

10/18/2017 (Permalink)

General Fall Home Maintenance It may not get too cold here in Florida, but fall is the perfect time to get out and take care of chores you did not want to do in the summer heat!

Fall has Arrived!

Now that cooler, fall temperatures have started to arrive here in Northeast Florida, it is time to start some of your fall home maintenance! We will list just a few things that you can do around your home to keep it in top shape heading into winter.

Yard Work

Everyone's favorite outside activity gets a little easier when the temperature starts to drop. Now is the perfect time to get things done that you had been putting off during the heat of summer. Trimming the shrubs and tree branches is just a couple things that will be easier in the cooler temperatures.

Gutters and Roof

It is a good idea to clear your gutters of debris with every change of season. Be sure to use good ladder safety while cleaning your gutters.

Inspect your roof and the exterior of your home to make sure there is no damage from summer storms that you may not have noticed yet. Make repairs as necessary.

Clean Exterior

Now is the perfect time to pressure wash your sidewalks and the exterior of your home. After all the summer rain there is sure to be some buildup that needs to be cleaned up. Be sure to do it before it gets too cool! Nobody wants to pressure wash in the freezing cold! 

Outdoor Spring Cleaning

3/31/2017 (Permalink)

Cleaning Outdoor Spring Cleaning If only we could have some of these helpers to do our outdoor Spring Cleaning!

Spring is here!

Now that you have most likely finished cleaning the inside of your house, it is time to head outdoors and tidy up the yard and clean the outside of the house! We hope this list helps you get the job done a little quicker and a little easier.


Start by removing the screen from the outside. Gently scrub the screen with a brush and soapy water, spray off with a water hose after scrubbing. Clean the window the same way.


Everybody's favorite job! Use caution while you are up on the ladder cleaning out your gutters. If you are not using some sort of scoop to get leaves and gunk out of the gutters, then please wear gloves so you do not cut your hand on any jagged metal.

Yard Work

Your yard has probably spent all winter with little care from you because, lets face it, who really wants to go do yard work during the gloominess of winter? Now is the time to rake all the leaves out of your yard. Cut the grass if it already needs it. Do a little landscaping to beautify your yard! A few flower pots with brand new foliage can totally transform the appearance of your yard!

Wash the house

Now is the time to break out the pressure washer! Wash off all the dirt and dust from the winter months. If the exterior of your house cannot handle being pressure washed then a long brush and water hose will work too. If you have concrete sidewalks and driveways go ahead and freshen those up too. You'll be amazed at how dirty your concrete gets.

Still more to do

These are just some of the major areas to focus on like painting, making repairs to fences, and cleaning out the garage. As long as you have done the major points your yard and home will be looking beautiful. It will be almost like winter, "Never even happened!"

Spring is Here!

3/20/2017 (Permalink)

Cleaning Spring is Here! Everyone loves a clean house, but not the cleaning of the house!

Time for Spring Cleaning

Spring is here and we all know what that means, Spring cleaning! While everyone enjoys a clean home, not everyone enjoys the process of doing the actual cleaning. The hardest part can be getting organized and getting started. Here's a few tips to help you get started.

Walls and Ceilings

You should dust and wipe all your walls and ceilings. Use a vacuum to remove hard to reach dust and cobwebs. Use a solvent-free degreaser to remove dirt and grime off of walls, but be sure to test an area first to make sure it is safe to use on your wall.

Dust Everything!

Seriously! Dust every nook and cranny in the house. Tops of ceiling fan blades, tops of cabinets, book shelves, books, window casings, blinds, and anything else you can think of! Your home has accumulated a lot of dust and it is time to get rid of it!


Vacuum upholstered furniture cushions and underneath the cushions. Vacuum your entire home thoroughly! After all the vacuuming of you furniture and carpets is done be sure to call SERVPRO of Putnam County to have us come out and professionally clean them for you!


Your tile and grout is usually one thing that gets overlooked in your home. You could get down on your hands and knees and scrub your grout lines with a toothbrush for hours, or you could call us to come and take care of it for you in a matter of minutes! After it is all cleaned you may want to consider sealing your grout to keep it looking good for a longer period of time.

Still more to do outside

We hope this list helped make tackling you Spring cleaning just a little easier. Stay tuned for some helpful tips for cleaning the outside of your home!